Category Lead - TikTok Commerce
Responsibilities
This team is responsible for focusing on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience.
We are seeking a Business Operations Lead to join our team in Korea. Together we are building a commerce ecosystem that is innovative, secure and intuitive for our users and brands.
The TikTok commerce team is responsible for the success of key partners on the platform and their responsibility spans across multiple areas. Key responsibilities include:
- Defining the long-term strategy, leading key initiatives, and setting future direction for the categories in the market
- Owning end-to-end commercial performance for your categories
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- Providing industry knowledge and leveraging their own network to ensure the success of the category.
- Acquiring partners by actively identifying, prioritising and onboarding them to the platform.
- Developing partners by driving and managing end to end partnerships.
- Collaborating cross-functionally to unlock partners' potential on the platform, drive brand growth and adoption of livestream and short videos.
- Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category.
- Decomposing complex problems, devising new approaches and creating scalable solutions.
- Driving and managing the partnership and experience end-to-end, including continuous partner development.
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
Qualifications
Minimum Qualifications
- Extensive experience in industry/category management.
- Strong track record in leading a category and delivering against stretching performance goals.
- Experience with owning P&L on a commerce platform/marketplace.
- Experience in managing diverse teams.
- Sales-oriented mindset, self-starter with strong communication skills who can manage strategic partner relationships.
- Ability to thrive in ambiguity and adjust quickly to change.
- Fluent in English and Korean; cross-cultural communication and collaboration skills working cross-functional in a global working environment.
Preferred Qualification(s)
- Strong knowledge of the Korean partner's landscape, consumer demands, digital evolution and mobile transformation.
- Strong understanding of social commerce, content marketing and influencers.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.