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Jabil

IT Manager

3+ months ago• Kampung Sungai Ara, Malaysia

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The MES IT Manager leads Manufacturing Execution System (MES) software developers as part of a single execution engine spanning MES, Software Development Services, and Machine Connectivity. The role focuses on how MES software is built-driving engineering excellence through Test‑Driven Development (TDD) and AI‑augmented development to deliver predictable, high‑quality manufacturing solutions at scale.

This role owns the MES development operating model, embedding AI across the SDLC, enforcing TDD as the default quality strategy, and ensuring MES engineering teams consistently deliver production‑ready software aligned to manufacturing outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Lead and manage MES software engineers delivering core manufacturing execution capabilities.
  • Align and contribute to the end‑to‑end MES development lifecycle, from requirements and design through test, release, and sustainment.
  • Ensure MES development aligns to the single pipeline model-from machine signals to business outcomes-working closely with SDS and connectivity teams
  • Establish TDD as the default development approach across all new MES features and services.
  • Ensure all MES code is developed with unit tests, automated regression, and CI‑integrated quality gates.
  • Track and improve engineering quality metrics such as code coverage, defect leakage, and production stability.
  • Drive continuous refactoring and technical debt reduction to improve long‑term maintainability.
  • Lead adoption of AI‑augmented development practices within MES teams:

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  • AI‑assisted coding and refactoring
  • AI‑generated unit tests, mock data, and edge‑case scenarios
  • AI‑assisted debugging, root‑cause analysis, and code navigation
  • Define governance, standards, and success metrics for responsible AI use in MES development.
  • Partner with AI DevEx and SDE teams to embed proven AI tooling and reusable capabilities across MES engineering workflows
  • Influence and enforce MES engineering standards, including architecture, modularity, testability, and security.
  • Guide development teams through modernization of legacy MES components using TDD and AI‑assisted refactoring.
  • Ensure development practices support predictable delivery, fewer production defects, and faster cycle times.
  • Build, mentor, and retain high‑performing MES developers, from junior engineers to technical leads.
  • Develop engineers into AI‑ready developers by embedding AI literacy and hands‑on usage into daily work.
  • Foster a culture of engineering ownership, quality, learning, and accountability across global teams
  • Define, develop and implement a department strategy, which contributes to the business strategic direction
  • Develop and communicate an understanding of the business strategy as it pertains to other IT Departments.
  • Understand and communicate business strategy and develop application & technical infrastructure to support this strategy
  • Management of Assets, Capital Costs, Prepare ROI related documentation and Business Cases.
  • Prepare and Analyze financial data and results.
  • Create action plans as needed.
  • Responsibility for financial forecasting and cost management of group IT function.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
  • Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
  • Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies
  • Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
  • To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
  • Drive awareness of change management activity for high category services ensuring that the business impact of change activity is understood and risks to business processing highlighted.
  • Coordination of work schedules, priorities, and performance management of IT personnel.
  • Ability to work effectively under pressure with constantly changing priorities and deadlines
  • Understand and embrace the global IT strategic direction
  • Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
  • Enforce and follow all procedures and policies within IT and the company.
  • Participate in internal audit programs and drive non conformance issues to conclusion.
  • Project Management as required
  • May perform other duties and responsibilities as assigned.

    • JOB QUALIFICATIONS

    Required Qualifications & Experience

    Education

    • Bachelor's degree in Computer Science, Software Engineering, or a related technical field

    Experience

    • 8+ years in enterprise software development, including hands‑on people leadership
    • Proven experience managing MES or mission‑critical manufacturing systems
    • Demonstrated success implementing TDD in production enterprise systems
    • Experience scaling modern engineering practices across distributed teams

    Technical Profile

    • Strong foundation in modern backend and frontend development, APIs, and CI/CD
    • Deep practical knowledge of automated testing frameworks and quality engineering
    • Hands‑on exposure to AI‑assisted development tools and their application within the SDLC
    • Manufacturing domain knowledge is strongly preferred but not mandatory


    Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

    BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

    Accommodation Statement

    If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

    Client-provided location(s): Kampung Sungai Ara, Malaysia
    Job ID: Jabil-J2449584
    Employment Type: FULL_TIME
    Posted: 2026-05-26T19:29:57

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • FSA
      • HSA
      • On-Site Gym
      • Health Reimbursement Account
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • HSA With Employer Contribution
      • Pet Insurance
      • Mental Health Benefits
      • Virtual Fitness Classes

    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources

    • Work Flexibility

      • Office Life and Perks

        • Casual Dress
        • Commuter Benefits Program
        • Happy Hours
        • On-Site Cafeteria
        • Holiday Events

      • Vacation and Time Off

        • Paid Vacation
        • Paid Holidays
        • Volunteer Time Off

      • Financial and Retirement

        • 401(K) With Company Matching
        • Stock Purchase Program
        • Performance Bonus
        • Relocation Assistance
        • Financial Counseling
        • Profit Sharing

      • Professional Development

        • Tuition Reimbursement
        • Promote From Within
        • Mentor Program
        • Shadowing Opportunities
        • Access to Online Courses
        • Internship Program
        • Work Visa Sponsorship
        • Leadership Training Program

      • Diversity and Inclusion