Learning Administration Process Specialist with GERMAN

Learning Administration Process Specialist with GERMAN
Infosys Poland- Lodz

REQUIREMENTS
We are looking for a person with:

• Between 1-4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
• Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
• Strong LMS and learning-program administration knowledge
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience in analyzing learning data, resolving complex cases and coordinating campaigns
• Knowledge of confidential assessment administration and learning audit controls
• Ability to coach associates and engage facilitators, vendors and retained stakeholders
• Fluency in German and English (min C1 level)

• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use German language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week) or Remote work with Poland