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DNASURE_ExxonMobil - Machine Learning Engineer - TL Mexico

Today• Guadalajara, Mexico

We are looking to staff one LiveOps (Machine Learning) Engineer in the Latin America region to support our Supply Chain Enterprise AI (EAI) use cases. The individual will join an existing team comprising employees and contractors from multiple vendors and will collaborate with users and stakeholders across regions, including the U.S., India, and Malaysia.

Key Responsibilities

  • Incident management, including triage, diagnosis, resolution, and documentation.
  • Solution monitoring and operational support.
  • Identifying and implementing improvements, such as code refactoring and automated testing, to enhance maintainability and reliability.
  • Tracking and reporting solution health KPIs.
  • Maintaining and improving technical and user documentation.
The LiveOps Engineer will be expected to:
  • Gather, assess, and prioritize issues, collaborating with the LiveOps Lead, Product Owner, and technical teams to implement fixes.
  • Proactively monitor model, data, and solution performance, identifying opportunities for improvement.
  • Execute continuous improvement initiatives under the guidance of the LiveOps Lead.
  • Develop and assetize tools for monitoring, diagnostics, and operational support.
  • Maintain, test, and enhance model, data, and CI/CD pipelines.
  • Monitor operational metrics and logs to proactively identify, diagnose, and resolve issues.
Required Skills

Must-Have
  • Strong Python programming skills with hands-on experience in debugging, troubleshooting, and code refactoring.
  • Strong proficiency in PySpark for large-scale data processing and transformation.
  • Experience with Databricks and Azure platforms.
  • Experience developing dashboards and operational reporting solutions.
  • Experience with data and model monitoring.
  • Hands-on experience with CI/CD pipelines using GitHub Actions, including automated build, test, and deployment workflows.
  • Strong knowledge of Git version control.
Good-to-Have
  • Experience with time series forecasting solutions.
  • Experience using Kedro to develop structured, modular, and maintainable data pipelines.

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Client-provided location(s): Guadalajara, Mexico
Job ID: Infosys-155730BR
Employment Type: OTHER
Posted: 2026-11-06T19:23:17

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)